Privacy Policy

Last updated: 10/21/2025

Introduction

ChessArena ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our game and services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Account information (username, email address, password)
  • Profile information and preferences
  • Payment information (processed securely through third-party payment processors)
  • Communications with our support team

Gameplay Information

We automatically collect certain information about your gameplay, including:

  • Game statistics and match history
  • Performance metrics and rankings
  • In-game purchases and transactions
  • Chat messages and interactions with other players

Technical Information

We collect technical information about your device and usage:

  • Device information (type, operating system, unique identifiers)
  • IP address and location data
  • Browser type and version
  • Usage data and analytics

How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve our game and services
  • To process transactions and send related information
  • To communicate with you about updates, events, and promotions
  • To enforce our Terms of Service and prevent cheating
  • To personalize your gaming experience
  • To analyze usage patterns and optimize performance

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating our services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share your information

Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your data
  • Correct inaccurate or incomplete information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability

Children's Privacy

ChessArena is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@chessarena.gg